SHIPPING

DELIVERY INFORMATION

At Style House Fashion we currently only deliver Australia Wide, and use Australia Post for all of our deliveries.

Once your order has been packed and left our warehouse, you will be emailed a tracking number by Australia Post.

Please check your junk mail as some customers find this email is redirected to this folder.

Australian Orders can be tracked via http://auspost.com.au/track/track.html

Delivery time frame is 1-5 working days from date of dispatch.

If you require your package to be express posted to you please let us know. Choosing to have your goods delivered by express post means that additional fees will apply.

PLEASE NOTE we are not responsible for lost or stolen items. If you would like insurance for your parcel please call our store before posting.

MISSING PARCELS

On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post Investigation Team. Unfortunately these Australia Post timeframes are uncontrollable and we will do our best to rectify the issue ASAP.

INCORRECT INFORMATION

Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.

If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

If you do find you have entered incorrect shipping information please email us ASAP at stylehousefashion@outlook.com.au and we will attempt to correct the mistake.

COVID-19

Due to the current situation around the world we are still shipping out. In the event that we are closed and unable to ship we will ship your orders at the earliest time possible. In the meantime orders are still being processed and going out daily. Please allow for extra time on your deliveries if the situation progresses. We reserve the right to extend delivery time in the event that we are required to close for a period or Australia Post uncontrollable timeframes by Australia Post.